Support

Real humans. Real fast.

Every support email reaches the team that builds the product — no ticket queue, no offshore reps. We aim to reply the same business day.

Getting started

Set up your account, import customers, and go live in under an hour.

Calendar & bookings

How scheduling works — staff, resources, conflicts, waitlists.

WhatsApp & reminders

Connect Twilio or Meta to confirm bookings and reduce no-shows.

Payments & invoicing

Stripe setup, deposits, refunds, tips, and payouts.

Get in touch

The fastest way to reach us is email. We read every message and reply personally.

Mon–Fri, 9am–6pm Irish time (IST/GMT)
Based in Cork, Ireland 🇮🇪

What to include in your message

  • Your business name (so we can find your account)
  • What you were trying to do
  • A screenshot if something looked wrong
  • The browser/device you're using

Found a bug? Have a feature request? We genuinely want to hear it — we shape Skedra around real customers.

Looking for setup help? Read our FAQ or learn why we built Skedra.